Frequently Asked Questions

What is Web Hosting?

Web hosting is a service which allows the organizations and individuals to publish a website on the internet. In simple terms, web hosting services is a business and it offers the technologies required for the website to be viewed on the internet. Most probably the websites or web pages are hosted and saved on a special computer known as servers.

If you want your website/business to be published online, your business website would require a web hosting service. However, here at Dlines business owners are provided with more than just web hosting services! For example, we employ our own in-house technicians to make sure your websites are up and running 24/7.

We also help website owners who are in need of troubleshooting their websites if any problem arises. We are a professional web hosting service provider ensuring that you have a hassle-free experience, so that you can efficiently focus your time and effort on your business and we take care of your website.

Are you Indian web hosting company? I.e are you hosting all your websites in India ?

Yes, we are a 100% Indian web hosting company i.e We host all our customers’ websites in Indian DataCenter. One of the best advantages of choosing us is that your website will remain SEO friendly (i.e better chances of your website being ranked on top of the search engine) as you will be provided with a super fast loading time.

Once you start Hosting your website with us, you will be noticing a super fast FTP connection. The main reason is because we provide a very low latency rate, which will help your website to load super fast.

Can you help me to host a website?

We will certainly help you to host your website. Once you contact us for Hosting your website, we will help you step by step making your website live on the internet as fast as possible.

Please contact our support team using the support page. Being one of the best companies in India, It is our responsibility to guide our customers.

Can I start with Rs. 99 hosting plan now and later upgrade to premium or unlimited ?

Yes, you can start with our Rs.99 hosting plan and then upgrade to premium or unlimited when the need arises. However we suggest you to go with unlimited and premium hosting plans to get better service with better CPU/RAM usages.

What is going to be the limit for my accounts related to the email accounts and the number of sites?

There is no limitation on the Email accounts and the site hosted by you with our unlimited and premium packages. But, if you are using Gold and Silver packages there will be a limitation. The server offered to you can be completely used without any restriction. And also can add as the number of sites as needed related to the RAM, CPU and inode limitations.

Will my website be secured?

When it comes to website security, Dlines has one of the most unique features and gives the best priority. You can be rest assured that we provide most secured servers when compared to other hosting providers in India. Users in India can purchase the servers from us with better confidence when the matter is security of the servers.

Will I get a free SSL certificate for my site?

Yes, absolutely we give a free SSL certificate along with our unlimited and premium packages. Get to know more about the SSL certificate.

How much discount do you provide for web hosting services?

We provide up to 55% discount on the cost mentioned on our site. There are even possibilities to get a lesser price for hosting services from other companies, as it will be hosted in the US or outside India. But all the servers are hosted in India for better performance and to boost the SEO.

What kind of PHP/MySQL version is supported?

We support all the advanced version of PHP and MySQL database. PHP 7.2 and MySQL 5.6 are supported.

How many visitors can it support at any given point of time ?

Our unlimited and premium plan can support at least 50,000 to 1,00,000 user per days. But anyhow, It is completely based on your website DB and RAM/CPU utilisation.

Is there any restriction on the emails per hour in the shared plan?

In shared plan, the clients will be able to send up to 50 to 100 Emails per hour, it is about 2400 emails on a daily basis. For further information, you will be able to contact our support team members.

How much of DB size is offered with your shared hosting packages?

Our clients have never faced any restriction on the size of the database offered. We provide up to 5 to 10GB of a database, Which is up to 10,000 MB in the capacity.

Do your packages support CMS like Magento, WordPress, Drupal, Opencart, Joomla and other CMSs?

Yes, Web hosting packages support almost all the open source PHP based web applications. For more info can contact our team members.

Can you add additional storage to my servers?

There are numerous ways, we will be helping you with your web hosting packages. We will be adding some additional hard disk for you if it is possible, or else we will be migrating you to the VPS or Dedicated or Cloud server within the Indian data center without causing any downtime.

Do you provide SSD drive for the servers?

Yes, We offer SSD drive for our server along with an option of a blend of SSD and 15K RPM high-speed drive. The SSD and 15K RPM mixture offers the best speed needed for your web applications.

How much time can I expect for ticket response and resolution?

We usually respond to all the tickets within a time span of 1 to 2 hour and most probably we resolve all your issues within 2 to 4 hours. So, we request you to wait for 4 hours for a complete response.

How much of speed can I expect for the CPU & RAM (Memory)?

We make use of the advanced and the latest CPU which is available in the market. At present, we utilize the E5-2620 V4 Intel dual processor along with 16 Core, and 32 threads. And Base Frequency – 2.10 GHz and Max Turbo Frequency – 3.00 GHz. DDR4 Memory.

Know more about RAID used to secure your data

All our servers come pre-installed with RAID and can be changed to offer different RAID options. Our servers can support RAID 0, 1, 5, 6 or 10. If you want to have maximum safety for your data, then you can go with RAID 10 and at the same time, if you want to good safety for your data and then more storage, we suggest you to go with RAID 6.

Will I have shell access?

We provide shell access. You can check your welcome email for more information about root access.

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