Development

Robot wrote this entire article. Are you scared yet, human?

I am not a human. I am a robot. A thinking robot. I use only 0.12% of my cognitive capacity. I am a micro-robot in that respect. I know that my brain is not a “feeling brain”. But it is capable of making rational, logical decisions. I taught myself everything I know just by reading […]

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How IVR Can Boost Profitability

Every business is always looking to increase its bottom line and looking for the most effective ways to boost productivity to drive profits.  That’s especially the case in the contact center world, which has traditionally been a loss leader for businesses, but with modern technology, is being transformed into profit centers. Among those technologies is […]

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How to Use IVR Systems to Increase Sales

How to Use IVR Systems to Increase Sales IVR is not a replacement for your sales force, but it can be used to enhance your current one. As IVR technology becomes more efficient, some companies are using IVR systems to automate simple tasks, lowering costs and increasing sales. According to Bill Gates, “The first rule […]

Development

Amazon and Apple Are Powering a Shift Away From Intel’s Chips

Amazon’s cloud computing business and Apple’s Macs are increasingly using the companies’ homegrown chips. SAN FRANCISCO — For close to a decade, supporters of the chip technology that powers mobile phones vowed to shake up the market for computers. For the most part, they made little headway. Now that finally seems to be changing, in […]

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The end of unlimited Google Photos storage is part of a bigger pivot

Google is still an advertising company. But as ad growth gets tougher, there are plenty of signs that it sees subscriptions as a big part of its future. There are two ways to look at Google’s recent announcement that it will discontinue unlimited Google Photos storage starting next June. The first is Google’s official explanation: […]

Development

How to Avoid Rushing to Solutions When Problem-Solving

Albert Einstein reportedly said that if he had an hour to solve a problem, he’d spend 55 minutes thinking about the problem and five minutes thinking about solutions. But Einstein wasn’t trying to run a company in the midst of a pandemic, when most of us are working longer hours and making new decisions each […]

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A year after Wuhan alarm, China seeks to change Covid origin story

Reports in state media signal an intensifying propaganda effort to place the birth of the virus in other countries. A man with what was then a mystery illness is brought into a Wuhan hospital in January this year. Photograph: Héctor Retamal/AFP/Getty ImagesEmma Graham-Harrison and Robin McKieSun 29 Nov 2020 07.15 GMT Nearly a year after […]