Terms of Service
# Terms of Service
**Effective Date:** 24 October 2007
## 1. Introduction
Welcome to DLines Softech (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, products, digital services, and related business offerings available through https://www.dlinessoftech.com.
By accessing our website, submitting an enquiry, placing an order, or purchasing a service, you agree to these Terms. If you do not agree, please discontinue use of the relevant services.
## 2. Our Services
DLines Softech provides website development, software and IT solutions, web hosting-related services, digital marketing, search engine optimization, business communication solutions, and other products or services listed on our website.
Service scope, deliverables, timelines, prices, and any applicable conditions will be communicated on the relevant product or service page, quotation, invoice, or written order confirmation.
## 3. Orders and Payments
Orders are subject to availability, confirmation, and any applicable verification requirements. Prices and service details should be reviewed before placing an order.
Payments may be processed through third-party payment providers. We do not store your complete payment card details on our website. Payment processing may be subject to the payment provider’s terms and policies.
An order or payment does not guarantee a particular business result, search ranking, marketing response rate, or revenue outcome unless expressly agreed in writing.
## 4. Customer Responsibilities
You agree to provide accurate contact, billing, and project information and to supply any materials, permissions, approvals, or access credentials required for the requested service.
You must not use our website or services for unlawful activities, fraud, spam, unauthorized access, infringement of third-party rights, or distribution of harmful software.
Customers are responsible for ensuring they have the necessary rights and lawful permissions for any data, content, contact lists, images, or other materials supplied to us.
## 5. Bulk Messaging and Marketing Services
Bulk SMS, email marketing, voice communication, database-related, and similar services must be used only for lawful and authorized purposes.
Customers must obtain and maintain any consent, permissions, registrations, sender approvals, templates, and other authorizations required by applicable law and the relevant service provider. Do not use these services for unsolicited communications, deceptive messages, prohibited content, or unauthorized personal-data collection.
We may decline, suspend, or discontinue a campaign or service where we reasonably believe it violates applicable law, provider rules, or these Terms.
## 6. Delivery and Project Timelines
Delivery timelines are estimates unless a specific timeline is confirmed in writing. Timelines may depend on customer approvals, access to required materials, third-party providers, and technical conditions.
We will make reasonable efforts to communicate material delays or issues affecting delivery.
## 7. Refunds, Cancellations, and Revisions
Refund eligibility, cancellation terms, revision limits, and service-specific conditions will be stated in the relevant product or service description, quotation, or written agreement.
Because digital products and customized services may involve work beginning immediately after purchase, customers should review the applicable terms before ordering. Nothing in this section excludes any refund, remedy, or consumer right that cannot lawfully be excluded.
Contact us promptly if you believe an order has been charged incorrectly or a purchased service has not been delivered as agreed.
## 8. Intellectual Property
Unless otherwise agreed in writing, the website’s branding, original text, design elements, and other materials owned by DLines Softech remain our intellectual property.
Ownership, licensing, transfer of source files, and usage rights for customer-specific deliverables will be determined by the applicable written agreement and payment terms. Customers must not reproduce or redistribute third-party materials without the required authorization.
## 9. Third-Party Services
Our website or services may rely on third-party hosting providers, payment gateways, messaging platforms, software, APIs, and other external services. Their availability and terms are controlled by their respective providers.
We are not responsible for independent third-party outages or policy changes, although we will make reasonable efforts to address issues within our control.
## 10. Privacy and Data Protection
Our handling of personal information is described in our Privacy Policy. We aim to collect and use information only for legitimate business purposes and in accordance with applicable data-protection requirements.
Customers must ensure that any personal data or contact lists they provide to us were collected and shared lawfully.
## 11. Service Availability and Disclaimers
We aim to keep our website and services available and accurate but do not guarantee uninterrupted, error-free operation.
To the extent permitted by applicable law, services are provided subject to their agreed scope and documented specifications. Any warranties expressly provided in a written agreement will apply according to that agreement.
## 12. Limitation of Liability
To the extent permitted by applicable law, DLines Softech will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law. Any applicable liability limits will be interpreted subject to mandatory legal rights and the terms of the relevant written agreement.
## 13. Suspension or Termination
We may suspend or terminate access to a service where necessary for security, non-payment, misuse, unlawful activity, or a material breach of these Terms. Where appropriate and lawful, we will provide notice and an opportunity to resolve the issue.
Outstanding payment obligations and provisions that are intended to survive termination will continue to apply.
## 14. Changes to These Terms
We may update these Terms to reflect changes in our services, operations, or legal requirements. The revised version will be published on this page with an updated effective date. Continued use after changes take effect is subject to applicable law and any required consent.
## 15. Governing Law and Disputes
These Terms are subject to the laws applicable in India, without excluding any mandatory consumer protections or other rights that apply to you. Disputes will be handled by the competent courts or dispute-resolution bodies as determined by applicable law.
## 16. Contact Us
For questions about these Terms, orders, or our services, please contact:
**DLines Softech**
Website: https://www.dlinessoftech.com
Email: dlinesoftech@gmail.com
Please verify that the contact email above is the official address you want customers to use.
**Effective Date:** 24 October 2007
## 1. Introduction
Welcome to DLines Softech (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, products, digital services, and related business offerings available through https://www.dlinessoftech.com.
By accessing our website, submitting an enquiry, placing an order, or purchasing a service, you agree to these Terms. If you do not agree, please discontinue use of the relevant services.
## 2. Our Services
DLines Softech provides website development, software and IT solutions, web hosting-related services, digital marketing, search engine optimization, business communication solutions, and other products or services listed on our website.
Service scope, deliverables, timelines, prices, and any applicable conditions will be communicated on the relevant product or service page, quotation, invoice, or written order confirmation.
## 3. Orders and Payments
Orders are subject to availability, confirmation, and any applicable verification requirements. Prices and service details should be reviewed before placing an order.
Payments may be processed through third-party payment providers. We do not store your complete payment card details on our website. Payment processing may be subject to the payment provider’s terms and policies.
An order or payment does not guarantee a particular business result, search ranking, marketing response rate, or revenue outcome unless expressly agreed in writing.
## 4. Customer Responsibilities
You agree to provide accurate contact, billing, and project information and to supply any materials, permissions, approvals, or access credentials required for the requested service.
You must not use our website or services for unlawful activities, fraud, spam, unauthorized access, infringement of third-party rights, or distribution of harmful software.
Customers are responsible for ensuring they have the necessary rights and lawful permissions for any data, content, contact lists, images, or other materials supplied to us.
## 5. Bulk Messaging and Marketing Services
Bulk SMS, email marketing, voice communication, database-related, and similar services must be used only for lawful and authorized purposes.
Customers must obtain and maintain any consent, permissions, registrations, sender approvals, templates, and other authorizations required by applicable law and the relevant service provider. Do not use these services for unsolicited communications, deceptive messages, prohibited content, or unauthorized personal-data collection.
We may decline, suspend, or discontinue a campaign or service where we reasonably believe it violates applicable law, provider rules, or these Terms.
## 6. Delivery and Project Timelines
Delivery timelines are estimates unless a specific timeline is confirmed in writing. Timelines may depend on customer approvals, access to required materials, third-party providers, and technical conditions.
We will make reasonable efforts to communicate material delays or issues affecting delivery.
## 7. Refunds, Cancellations, and Revisions
Refund eligibility, cancellation terms, revision limits, and service-specific conditions will be stated in the relevant product or service description, quotation, or written agreement.
Because digital products and customized services may involve work beginning immediately after purchase, customers should review the applicable terms before ordering. Nothing in this section excludes any refund, remedy, or consumer right that cannot lawfully be excluded.
Contact us promptly if you believe an order has been charged incorrectly or a purchased service has not been delivered as agreed.
## 8. Intellectual Property
Unless otherwise agreed in writing, the website’s branding, original text, design elements, and other materials owned by DLines Softech remain our intellectual property.
Ownership, licensing, transfer of source files, and usage rights for customer-specific deliverables will be determined by the applicable written agreement and payment terms. Customers must not reproduce or redistribute third-party materials without the required authorization.
## 9. Third-Party Services
Our website or services may rely on third-party hosting providers, payment gateways, messaging platforms, software, APIs, and other external services. Their availability and terms are controlled by their respective providers.
We are not responsible for independent third-party outages or policy changes, although we will make reasonable efforts to address issues within our control.
## 10. Privacy and Data Protection
Our handling of personal information is described in our Privacy Policy. We aim to collect and use information only for legitimate business purposes and in accordance with applicable data-protection requirements.
Customers must ensure that any personal data or contact lists they provide to us were collected and shared lawfully.
## 11. Service Availability and Disclaimers
We aim to keep our website and services available and accurate but do not guarantee uninterrupted, error-free operation.
To the extent permitted by applicable law, services are provided subject to their agreed scope and documented specifications. Any warranties expressly provided in a written agreement will apply according to that agreement.
## 12. Limitation of Liability
To the extent permitted by applicable law, DLines Softech will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law. Any applicable liability limits will be interpreted subject to mandatory legal rights and the terms of the relevant written agreement.
## 13. Suspension or Termination
We may suspend or terminate access to a service where necessary for security, non-payment, misuse, unlawful activity, or a material breach of these Terms. Where appropriate and lawful, we will provide notice and an opportunity to resolve the issue.
Outstanding payment obligations and provisions that are intended to survive termination will continue to apply.
## 14. Changes to These Terms
We may update these Terms to reflect changes in our services, operations, or legal requirements. The revised version will be published on this page with an updated effective date. Continued use after changes take effect is subject to applicable law and any required consent.
## 15. Governing Law and Disputes
These Terms are subject to the laws applicable in India, without excluding any mandatory consumer protections or other rights that apply to you. Disputes will be handled by the competent courts or dispute-resolution bodies as determined by applicable law.
## 16. Contact Us
For questions about these Terms, orders, or our services, please contact:
**DLines Softech**
Website: https://www.dlinessoftech.com
Email: dlinesoftech@gmail.com
Please verify that the contact email above is the official address you want customers to use.